Privacy Policy privacy policy

Hiro Co., Ltd. (hereinafter referred to as "the Company") has established the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this Service").

Article 1 (Personal information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and is information about a living individual, including name, date of birth, address, telephone number, contact information, etc. This refers to information that can identify a specific individual from the description, etc., data related to facial appearance, fingerprints, voiceprints, and information that can identify a specific individual from a single piece of information such as the insurer number of a health insurance card (personal identification information). .

Article 2 (How to collect personal information)

When a user registers, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc.In addition, information regarding transaction records and payments, including user personal information, made between users and business partners (including information providers, advertisers, advertising distribution destinations, etc.), including information providers, advertisers, etc., may be stored in the Company's business partners (hereinafter referred to as " (hereinafter referred to as "partners"), etc.

Article 3 (purpose to collect and use personal information)

The purposes for which the Company collects and uses personal information are as follows.

1. To provide and operate our services
2. To answer inquiries from users (including identity verification)
3. To send emails informing users of new features, updated information, campaigns, etc. of the service they are currently using, and other services provided by our company.
4. To contact you as necessary for maintenance, important notices, etc.
5. To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.
6. To allow users to view, change, or delete their own registered information, and view usage status.
7. To bill users for usage fees in paid services
8. Purpose that accompanies the above purpose

Article 4 (Change of purpose of use)

1. We will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is relevant to the purpose before the change.
2. If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (third party provision of personal information)

1. Except in the cases listed below, we will not provide personal information to third parties without obtaining the user's prior consent. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
   1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.
   2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the person.
   3. When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by law, obtaining the consent of the person will hinder the performance of the affairs. When there is a risk of exerting
   4. When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission.
      1. Include provision to third parties in the purpose of use
      2. Items of data provided to third parties
      3. Means or methods of provision to a third party
      4. Stop providing personal information to third parties at the request of the person
      5. How to accept the request of the person
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be a third party.
   1. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use
   2. When personal information is provided due to business succession due to merger or other reasons
   3. When personal information is jointly used with a specific person, to that effect, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and When the name of the person responsible for the management of the personal information is notified to the person in advance or put in a state where the person can easily know it

Article 6 (Disclosure of personal information)

1. When an individual requests disclosure of their personal information, our company will disclose it to the individual without delay. However, if disclosure would fall under any of the following categories, we may choose not to disclose all or part of the information, and if we decide not to disclose, we will notify the individual of that decision without delay. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.
   1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
   2. When there is a risk of significant hindrance to the proper implementation of our business
   3. When it violates other laws and regulations

1. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Article 7 (correction and deletion of personal information)

1. If the user's own personal information held by the Company is incorrect information, the user shall correct, add, or delete the personal information (hereinafter referred to as "correction, etc.") to the Company in accordance with the procedures specified by the Company. ) can be claimed.
2. If the Company receives a request from the user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the relevant personal information without delay.
3. If the Company makes corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user without delay.

Article 8 (suspension of use of personal information, etc.)

1. The Company will suspend or delete the use of personal information (hereinafter referred to as "use ), we will conduct the necessary investigation without delay.
2. If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the relevant personal information without delay.
3. If the Company suspends use, etc. based on the provisions of the preceding paragraph, or decides not to suspend use, etc., it will notify the user without delay.
4. Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. requires a large amount of money or other cases in which suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of the user can be taken. If so, this alternative shall be taken.

Article 9 (Change of privacy policy)

1. The content of this policy may be changed without notifying the user, except for laws and regulations and other matters stipulated otherwise in this policy.
2. Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (Inquiry Window)

For inquiries regarding this policy, please reach out to the following point of contact.

Address: 8F, Nippon Life Shijo Omiya Building, 2 Shijo Omiya-cho, Shimogyo-ku, Kyoto City
Company name: Hiro Co., Ltd.
Department in charge: Headquarters
E-mail address: